Folio

Refund Policy

Last updated October 16, 2026

We offer a 30-day money-back guarantee on Folio Plus — monthly, yearly and lifetime. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date.

How to request a refund

Refunds are processed by our payment provider, Paddle, the Merchant of Record for all Folio orders. To request a refund, visit paddle.net and look up your order, or email us at Folio.help@outlook.com and we'll help.

Cancelling

You can cancel a monthly or yearly plan at any time from the Pricing page in the app. You keep Plus until the end of the period you've paid for. The free plan stays free.

For more detail, see Paddle's Refund Policy.